Frequently Asked Questions
Common questions about Unify, the cannabis labor network for licensed New Mexico operators. Don't see your question? Email us and we'll get back to you the same business day.
For Workers
What is Unify?
Unify is the cannabis labor network for licensed operators in New Mexico. We connect workers — trimmers, packagers, cultivators, harvest crews — with state-licensed cannabis businesses that need skilled labor. You browse open shifts, apply with two taps, get approved, show up, and get paid.
Who can sign up as a worker?
Anyone 21 or older, eligible to work in the United States, and located in New Mexico. You'll need a government-issued ID, a current Food Handler's Card, and willingness to consent to a background check. Cannabis facilities have specific compliance requirements — these documents are how we verify you can legally work in them.
How do I get paid?
You're a 1099 independent contractor, so you keep your gross earnings and handle your own taxes (we recommend setting aside ~30% per shift for self-employment tax). Earnings are paid out via our Friday batch (free): all sign-offs from the previous week clear to your linked bank account every Friday.
How fast does the Friday batch hit my bank?
We send the ACH transfer Friday morning. Most banks post the deposit Monday or Tuesday — it depends on your bank, not us. Some credit unions and online banks post same-day; bigger banks often hold deposits 1-2 business days. If your shift was signed off and the money never arrives, email support@weunify.io and we'll trace the transaction.
What documents do I need to upload?
- Primary ID:US driver's license, state ID, passport, or military ID. Must be unexpired.
- Secondary ID: Social Security card, US birth certificate, or a second government-issued ID.
- Food Handler's Card: A current card from a recognized provider (ServSafe, Learn2Serve, StateFoodSafety, state/county equivalent). Cannabis facilities require this.
- Background check: a Checkr report you complete at signup, before applying to your first job (see below for details). Required for all approved contractors — cannabis-industry compliance.
Do I have to pay for the background check?
Yes — there's a one-time $40 background check fee, paid before your check begins. Our payment processor, Greencard, adds a $5 processing fee at checkout, so the total you pay is $45, one time. It covers your Checkr background check. The check is a standard cannabis-industry compliance requirement — operators can't legally use you on a shift until it clears — and you'll need it before you can apply to your first job.
Both the fee and the check are one-time, not per-shift and not per-application. The result stays valid for your account, so you never repeat it to apply to additional jobs, and the fee never recurs. Most reports clear within an hour, sometimes longer if there's county-level data to pull.
What is the Unify Score?
It's a 0-100 reputation score built from two things: Work Quality (how operators rate you on 5 categories — speed, accuracy, professionalism, etc.) and Reliability (your completion rate and on-time rate across shifts). Higher scores mean better visibility to operators and faster approval. New contractors don't have a score until they've completed their first rated shift.
What happens if I get a strike?
Strikes happen for serious issues: no-show, abandoning a shift, misconduct, or excessive cancellations. Three active strikes = automatic 30-day suspension. Strikes show up on your profile and stay on your record (visible to admins, not operators) but they age out — older strikes weight less than recent ones. If you think a strike was unfair, you can appeal via support@weunify.io.
Can I cancel after I've applied for a shift?
Yes, before you're approved — just tap Cancel on the application. After approval it gets harder: you can still cancel but the operator may flag it depending on timing. Cancelling more than 24 hours before the shift is generally fine; cancelling within 24 hours, or no-showing, can result in a strike. Things happen — if you have an emergency, message the scheduler directly so they can backfill.
What is Unify Pro?
- Early access to new shifts:see new jobs the moment they're posted (free tier sees them after a 1-hour delay)
- Pro Applicant Boost:your application floats to the top of every operator's applicant list, marked with a Pro badge so operators see you first
- Pro badge on your profile and every application you send
- Priority dispute review — if a payment is disputed, your case goes to the front of the admin queue
- 3-day free trialif you haven't used it before
What happens if there's a dispute about my pay or hours?
File a dispute from the shift detail page within 24 hours of sign-off. Both you and the operator can submit evidence (screenshots, time logs, photos). A Unify admin reviews everything and rules within 48 hours. Outcomes are: ruled in your favor (full payout released), ruled in operator's favor (payout withheld), or dismissed (full payout released, no fault assigned). You're notified at every step.
What if I'm not in New Mexico?
We're NM-only at launch. You can browse the site and sign up, but until we expand to your state your account stays in standby and you won't see jobs. Want us to launch in your state? Email us with your state and we'll add you to the waitlist.
For Operators
Who can post jobs on Unify?
Cannabis businesses holding a valid license issued by the New Mexico Cannabis Control Division (NM CCD). Cultivators, manufacturers, retailers, integrated operators — any state-licensed category. We verify your license at signup; an out-of-state license won't qualify you.
What documents do I need to sign up?
- Cannabis License: current NM CCD-issued license showing your business legal name, license number, category, and expiration.
- EIN Document:IRS Form CP-575 or 147C — the official federal Employer Identification Number letter. State business registrations alone aren't enough.
- Owner Government ID:primary contact's driver's license, state ID, or passport. Must be unexpired.
How does pricing work? What does Unify charge?
You set the rate you're willing to pay. Unify adds a transparent service margin on top, so the total bill you see is what you'll be charged. Workers see a different rate than you do — we deliberately don't expose either side's number to the other so you don't end up in side-deals that bypass the platform's protections.
Example: you post a trim shift at $25/lb company rate. The contractor sees $20/lb, applies, gets approved, and works the shift. You're billed $25/lb after sign-off. We pay the contractor $20/lb. The $5 difference is our service fee.
How do I find good workers?
Once you post a shift, eligible contractors in NM see it in their feed. They apply, you review their profile (Unify Score, jobs completed, ratings, skills), and you approve the ones you want. You can also favoritecontractors who do good work — they show up first in your applicant list on future shifts. Eventually we'll add direct invites for favorites.
What happens if a worker doesn't show up?
If a contractor no-shows, you mark it on the shift screen and they receive a strike automatically. You aren't charged for their time. If you have backup applicants approved, the slot opens back up for them or for last-minute fills. Three active strikes suspends the contractor, so chronic no-shows get filtered out of the network.
Can I block or favorite specific workers?
Yes to both. You can favorite contractors from their profile or their application — favorites get prioritized in your applicant list. To block, contact support@weunify.io for now (we're adding self-serve blocking soon). A blocked contractor won't see your jobs in their feed.
What if a worker disputes the shift?
Disputes go to a Unify admin who reviews evidence from both sides — your sign-off notes, the contractor's submission, any photos or logs. Ruling happens within 48 hours. Possible outcomes: ruled in your favor (no payout), ruled in contractor's favor (full payout), or dismissed (full payout, no fault). Either way you stay in good standing — disputes don't count against you unless they're part of a clear pattern of bad-faith claims.
What is the Operations Manager role?
An OM is a delegate you can invite to manage day-to-day operations without giving them full company-account access. They can post jobs, approve applicants, run the scheduler, sign off on shifts, and rate contractors. They cannot upload company compliance documents, manage other OMs, or access billing — those stay with you. Useful for cultivation managers, harvest leads, or scheduling staff.
Do you cover workers' comp insurance?
No. Contractors on Unify are 1099 independent contractors, not W-2 employees, so they don't fall under your workers' comp policy. They're responsible for their own coverage. That said, we recommend you confirm your facility liability insurance covers third-party labor — talk to your broker if you're unsure.
What happens if I cancel a shift after I've approved someone?
Cancellations happen — but if you cancel a shift with approved contractors more than 5 times in a rolling window, we suspend your posting privileges for 72 hours. Workers count on the income, and last-minute cancellations damage trust on the platform. Cancel early when you can, communicate with the scheduler in the app, and avoid using cancellations as a way to ghost approved applicants.
Can I post jobs outside New Mexico?
Not yet — we're NM-only at launch while we tune the model in a single jurisdiction. As we expand, we'll add states one at a time and email you when your state goes live. Cannabis labor regs vary substantially by state, so we're being deliberate.
About Unify
Is Unify itself a cannabis-licensed business?
No. Unify is a labor network — we connect licensed operators with verified workers. We don't cultivate, manufacture, distribute, or sell cannabis. Every operator on the network is independently state-licensed, and we verify those licenses at signup.
Is the app on iPhone yet?
Android first. iPhone is on the roadmap but not at launch. Until the iOS app ships, iPhone users can sign up and use Unify through Safari at weunify.io — the site is mobile-responsive and supports the same flows as the Android app.
Where do I get the Android app?
We're currently in pre-launch on the Google Play Store while Google verifies our developer account. Once approved (~30 days), the app will be downloadable from Play. Until then, you can use Unify in your phone's browser at weunify.io — same login, same features.
How do I delete my account and data?
Email support@weunify.io from the email tied to your account. We verify your identity and delete your account within 30 days, subject to retention windows for tax records (1099 reporting requires us to keep payment data for 7 years) and active disputes. See our Privacy Policy for the full retention table.
How do I send feedback or report a bug?
Email support@weunify.io — we read everything. Be specific about what you expected vs. what happened, and screenshots help. Bug reports get triaged within one business day; feature requests we batch and review weekly.
Who runs Unify?
Unify is a product of Orqestra LLC, a New Mexico Limited Liability Company. Two brothers, Jonathan and Xavier Roberts, founded it in 2026 to fix the labor-coordination problem cannabis operators in NM kept describing — late, unreliable, no accountability. Headquartered in Albuquerque.